Terms of service

Terms of Use and General Sales Conditions

Edition of August 9, 2024
Change of registered office: July 9, 2026

The website www.animalinstinct.shop ("Site") is owned by AD & Co. Srl ("Owner" or "Seller"), with registered office in Milan (MI), Via Bernardo Quaranta, 45 - 20139 VAT No. 12762180961; R.E.A. No.: MI-2682315 Share capital: 10,000 euros fully paid.

Any information, support, request, or complaint can be sent to Customer Service:

via email at info@animalinstinct.shop
via WhatsApp at +39 333 972 0757

Terms of use of our website

1. USE OF THE SITE

By using the Site and/or placing orders through it, the user agrees to:

- use the website exclusively for lawful activities;
- not place fake or fraudulent orders; if there are reasonable grounds to believe that an order is of this nature, the Owner reserves the right to cancel the order and notify the competent authorities;
- provide their email address, postal address, and/or other contact details correctly and truthfully. Likewise, the user agrees to the use of this information to process the order (Privacy Policy).

If the information is not provided completely, it will not be possible to process your order.

By placing an order through this Site, the user guarantees that they have reached the age of 16 and therefore have the legal capacity to enter into binding contracts.

The Owner is not responsible for any inconveniences or damages resulting from the use of the Internet, including service interruptions, external intrusions, virus presence, or any other force majeure events.2. INDUSTRIAL AND INTELLECTUAL PROPERTY The website's domain name is owned by the Owner. The Site and its elements are the exclusive property of the Owner and/or the respective holders of intellectual property and/or copyright rights on them. The Site as a whole, as well as its individual elements (photos, texts, videos, logos, etc.), and these legal documents, are intellectual works protected by the Industrial Property Code and Copyright Law. Any total or partial reproduction, download, modification, or use of the trademark, videos, logo, or any other element on this site, for any reason and on any medium, is strictly prohibited without the prior written consent of the Site Owner or the respective rights holders.

General Terms of Sale

PREAMBLE

These general terms of sale (hereinafter referred to as "General Terms of Sale") govern the contractual relationship between the Owner and the Customer, concerning the purchase of items sold by the Owner through the Website, and are made available to users so that they can store and reproduce them.

The preamble and the Terms of Use of our Website are an integral part of these General Terms of Sale.

Please read them carefully and print and/or save them on another durable medium accessible to you. We also ask you to carefully review the Privacy Policy and Cookie Policy.

The Owner commits to making these documents always accessible and up to date. They may be modified or updated at any time by the Owner, and the user agrees to review them before placing any order.

1. DEFINITIONS

1.1. The term “Contract” means the distance sales contract, that is, the legal transaction involving the tangible movable goods marketed by the Site, carried out remotely between the Owner and an end user, within a distance selling system organized by the Owner that uses exclusively the Internet as the remote communication technology.

The distance contract is governed by Chapter I, Title III (Articles 45 et seq.) of Legislative Decree No. 206 of September 6, 2005 (“Consumer Code”), when it involves a consumer, and by Legislative Decree No. 70 of April 9, 2003, containing the rules on electronic commerce.